Terms & Conditions
These are the terms and conditions that apply when you buy goods from Gasoline Denim Co. online (“Online Shopping Terms”)
When you buy goods from us online, you agree to and accept all our terms and conditions. You also agree that Gasoline Denim Co. and its third party providers may send invoices to you electronically.
3. YOUR ONLINE PROFILE
When you register as an online shopper, you will have to create an online profile. This includes selecting a user name and choosing a password. You will be asked for your credentials (your user name and password)
We accept no liability for any damages or losses that you may suffer from the unauthorised use of your profile.
4. GOODS AND PRICING
4.1 Goods subject to availability: All goods displayed on our website are subject to availability. If any goods you ordered are not immediately available or are not available at all, we will let you know as soon as possible. Goods are only available for delivery in South Africa.
4.2 Price: The stated prices on our website are in South African Rand and are only valid and effective in South Africa.
4.3 Display: Please remember however that the way you see the goods is also dependent on the device that you are using to access our website and we cannot guarantee that the goods you receive, will look exactly as you have seen it.
4.4 Orders: Your transaction will only be completed and you will become the owner of the goods:
4.4.1 Once we receive payment from you, and
4.4.2 When the goods that you have ordered have been delivered to you (or when you have collected the goods).
5. DELIVERY, COLLECTION AND STORAGE
5.1 Delivery fee
We will charge a delivery fee for every order you place, which will be billed at checkout.
5.1.1 R100.00 (One Hundred Rand) for nationwide delivery, which may take 2/3 working days
Express and overnight express deliveries are not available for certain outlying and remote areas, or for furniture purchases.
5.2 Additional delivery charges
Additional delivery charges (which will vary, depending on your delivery address) apply to outlying areas. For queries regarding delivery, please email our Customer Services on firstname.lastname@example.org
We will arrange for delivery to the delivery address that you provided to us. We are not responsible for any loss or unauthorised use of the goods once we have delivered the goods to the delivery address you have provided to us.
5.4 Delivery period
We will always do what is reasonably possible (but cannot guarantee that we will be able) to ensure that delivery happens on the agreed date. The delivery date is subject to change due to circumstances beyond our control.
5.5 Access to the delivery location
You must ensure that we can access the place of delivery, and that the location is cleared for the goods to be delivered. Please do not tip or pay our delivery crew members.
5.6 Stock availability
We cannot guarantee the availability of stock, but will use reasonable efforts to ensure that stock is available. We will notify when goods are no longer available after you have placed an order. We will refund you the Rand value for the goods you have purchased.
5.7 Accepting your delivery
If you are unable to accept the goods yourself, please ensure that you or your authorised representative are available at the delivery address. If anyone other than you accepts delivery of the goods at the delivery address, they are presumed to be authorised to accept the goods on your behalf. On delivery we will require that you or your authorised representative sign for the goods, write down your or their name and produce a form of identification (for example, an original ID or driver’s licence). If we are unable to deliver the goods to you after three attempts, or should we deem it appropriate under the circumstances, we reserve the right to cancel your order, deduct charges we have incurred for failed deliveries or additional storage, and refund the balance due to you.
5.8 Inspecting the goods
You must inspect the goods when they are delivered to you. If you are satisfied that the goods are in good condition and not damaged, you or your representative must sign the delivery slip, which will be proof that the goods have been delivered in a good, undamaged condition. If the goods are damaged in any way, you must note the reason for rejecting the goods and the nature of the damage on the delivery slip, notify us immediately and not accept delivery of the goods.
We make use of courier services to deliver the goods to you. We are not be liable for any damage suffered or any losses incurred arising out of any act or omission by the courier, its directors, employees, sub-contractors, agents or representatives.
6. RETURNS AND GENERAL WARRANTIES
6.1 If you are unhappy with your purchase for any reason (other than if it is defective) and wish to return it, you may do so within 7 (seven) days of the date that they are delivered to you or collected by you.
6.1.1 There is an exchange fee of R100.00 , proof of payment needs to be sent through first before exchange can proceed.
6.2 Incorrect items delivered
Should we accidentally deliver the wrong goods to you, or if the goods are not as described on the website, or the goods are missing any parts:
6.2.1 Please do not remove any of the stickers or labels, or remove the goods from its original packaging
6.2.2 Notify us as immediately and we will collect the goods from you at no charge. You can then choose if we should deliver the correct goods to you as soon as possible (if available), or issue you with a refund (using the same method of payment you originally used for the purchase).
You can find your order by simply typing in the email/cell number used when placing the order and your order number into the form at the bottom of the site. Please contact our customer services at email@example.com you have any queries regarding cancellation
8.1 We take reasonable steps to secure your payment information and we use a payment system that is sufficiently secure, with reference to accepted technological standards at the time of the transaction and the type of the transaction concerned. Transacting with us electronically (including transacting and using your credit card on our website) is safe and secure.
8.2 In the event that you return goods, it will take up to 10 working days to process a refund and for it to reflect on your account.
8.3 Payment options accepted
Payment may be made via Visa and MasterCard.
8.4 Card acquiring and security
Card transactions will be acquired for Gasoline Denim Co. via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8.5 Customer details separate from card details
Customer details will be stored by Gasoline Denim Co. separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
8.6 Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Gasoline Denim Co. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
We are entitled to amend these online shopping terms and conditions, at our sole discretion, from time to time. We will notify you of changes to these terms.
9.1 We want you to be happy with your purchase and for whatever you reason you may not be happy please return product before the specified time (7 Days).
9.2 Country of domicile
This website is governed by the laws of South Africa and Gasoline Denim Co. chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
9.3 Company information
This website is run by private company based in South Africa trading as Gasoline Denim Co. and with registration number K2020142250.
9.4 Gasoline Denim Co. contact details
Company Physical Address: 43 Niven Avenue, Douglasdale, Johannesburg.